Operations & HR Internship
Internship Title: Operations & HR Internship
Internship Description: Our Operations intern partners with our Ops team at our downtown DC office on the business operations of the organization. Interns report to the Operations Associate but work with the full team. Our Ops internship is an opportunity to delve into how the organization is run on the business side. Day to day, that means helping with internal communications, working with Ops on technology and systems improvement projects, gaining office management skills, and joining the team on hiring of new staff while learning about the Human Resources world. It’s a great opportunity for someone who is interested in how a non-profit is organized and run. We look forward to having you join our team!
The Summer internship lasts from late May/early June up till mid August. We have 1 intern spot, and our interns work closely together.
Departments Assisting: Ayuda’s Operations and Human Resources Departments
Individuals Responsible to: Berta Najera, Operations Associate (Principal Supervisor); Ivan Azcarate, Operations & Data Manager; Margarita Martinez, HR Manager; Rose Spero, Director of Operations
Responsibilities:
Operations interns will have a great opportunity to learn the business side of non-profit, from hiring to staffing, managing technology to communication with a Board of Directors. Internship projects include things like:
- Helping roll out a new technology system
- Writing step-by-step procedures for systems or tasks (these make great work samples)
- Joining in the hiring process – posting new positions, reviewing candidate applications, taking part in interviews, and helping with onboarding new staff
- Researching solutions to make our work better (a great skill for the workplace)
- Creating or updating visual information pieces like an Organizational Chart or graphic posters of core values
- Shadowing our Intake Specialists with client calls and incoming new clients (for interns who speak Spanish)
- Organizing food pantry donations with our Social Services team
- Supporting office management, such as ordering supplies and helping make the office welcoming
- Helping with knowledge management projects, such as organizing system information
- Joining the team as we prepare for our annual audit, quarterly Board meetings and other touchpoints with the partners who help oversee our work
- Working with the Fun Committee to organize staff and intern appreciation events
- Putting together reports for the Board of Directors
- Helping the Development team prepare for donor events
- Traveling to our Silver Spring, MD and Fairfax, VA offices with the Operations Team to support the staff on the ground at those offices (all metro accessible)
- Supporting technology improvement projects
- Taking advantage of opportunities to learn more about immigration law, family law, social services, language access and immigrant rights in the DC, MD, and VA
Position Qualifications:
Required:
- Currently enrolled in undergraduate or graduate program
- Strong interested in how non-profits run
- Good at problem-solving and finding creative solutions
- Organized and a strong communicator
- Fluent in English; Spanish language skills a plus
- Willingness to jump in wherever needed
- Results oriented with the ability to meet self-imposed deadlines.
Preferred:
- Fluency in Spanish or another second language
- Technical experience in any of the following: WordPress, Canva, MS Visio
- Based in the Washington, DC region. Able to report to the office multiple times a week.
Commitment: We are looking for Summer Interns who can dedicate 32 hours per week for 10-12 weeks to provide administrative and programmatic support. The internship would begin late May/early June and wrap up by the middle of August The exact start and end dates are flexible. Interns generally work four days per week, two in person at our Washington, DC office and two remotely. Interns have holidays off and vacation time available.
Compensation: This is an unpaid internship perfect for undergraduate or graduate students looking to gain professional work experience in a very supportive environment committed to having a positive impact. We will work with your institution or university to ensure that you are able to receive academic credit for the internship if applicable.
Technology Needed: We will provide the intern with a laptop, and they will need to have access to reliable internet connection on remote days for video conferences and email communication.
Application: Please apply with a one-page letter of interest addressed to Ayuda and a current one-page resume. Applications can be emailed to admininternships@ayuda.com. Due to the heavy volume of applications received, we ask applicants to refrain from contacting us about applications status as all applicants will either be contacted for an interview request or upon the completion of our recruitment.
Ayuda values an inclusive, diverse workplace and does not unlawfully discriminate on any basis prohibited by law. Ayuda is also committed to equal employment opportunity. Employment decisions are made consistent with both Ayuda's organizational values and the law, without regard to race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We also strongly encourage applications from people with lived experiences in the communities we serve.